Guide to library user needs assessment for integrated information resource management and collection development / edited by Dora Biblarz, Stephen Bosch, Chris Sugnet. - Lanham, Md. : Scarecrow Press, 2001. - vii, 70 p. ; 23 cm. - Collection management and development guides ; no. 11 .

Association for Library Collections & Technical Services, a division of the American Library Association."

Includes bibliographical references (p. 61-65).

The reasons for undertaking needs assessment, defining the value of user assessments, and the theory concerning user needs assessment --
The process for developing a needs assessment project --
Establish the goals of the assessment --
Assess available resources --
Establish project scope --
Define the user population --
Review current awareness --
Identify useful information --
Establish a time frame --
Complete the plan --
What can be measured and how to measure it: Types of assessment data that may be useful --
Direct user input (e.g., user surveys) --
Pros and cons of direct user input for needs assessment --
Methodology for direct user input --
Exploratory data collection --
Focus groups --
Qualitative input from surveys --
Crucial incident surveys --
Internal staff feedback --
User interviews --
Representative data gathering --
Techniques for random surveys --
Direct mailing --
Online forms --
Randomly timed surveys --
Secondary information: Data that describes current conditions --
Specific types of secondary data --
Demographic data --
Specific demographic data for academic libraries --
Specific demographic data for public libraries --
Number and distribution of student enrollment credit hours --
Course offerings --
Electronic resources use statistics --
Circulation statistics --
Circulation patterns of monographic/serial collections --
Statistics derived from patron requests for holds/recalls on currently circulating materials --
In-house use statistics for both serials and monographs --
Photocopy activity. Table of contents

This volume examines the practice, benefits, and specific methods for assessing library users' information needs in any type of library. This needs assessment can be defined as the process of using one or more techniques to collect and analyze data regarding library users or potential users.

0810841312 (pbk. : alk. paper) 0810841312


Collection management (Libraries).
Library use studies.
Needs assessment.

Z687 / .G847 2001

025.58 / GUI 2001

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