Business communication today / Courtland L. Bovée, John V. Thill, Barbara E. Schatzman.
By: Bovée, Courtland L
Contributor(s): Thill, John V | Schatzman, Barbara E
Material type: 
TextLanguage: English Publisher: [Upper Saddle River, N.J.] : Delhi : Prentice Hall/Pearson Education International, Pearson Education (Singapore) Pte. Ltd.Indian Branch c2003. 2002Edition: 7th edDescription: xxxvi, 606 p. : ill. ; 28 cmISBN: 8178087790; 0130491764; 0130928585Subject(s): Business communication -- United States -- Case studies | Communication in organizations -- United States -- Case studiesDDC classification: 651.75 Online resources: WorldCat details | Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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EWU Library Reserve Section | Non-fiction | 651.75 BOB 2003 (Browse shelf) | C-1 | Not For Loan | 11857 | ||
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EWU Library Circulation Section | Non-fiction | 651.75 BOB 2003 (Browse shelf) | C-2 | Available | 11858 | ||
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EWU Library Circulation Section | Non-fiction | 651.75 BOB 2003 (Browse shelf) | C-3 | Checked out | 17/12/2019 | 11859 |
Previous ed.: c2000.
Online version:
Bovée, Courtland L.
Business communication today.
Upper Saddle River, NJ : Prentice Hall, c2003
(OCoLC)690883703
"International ed." - on cover.
Includes bibliographical references and index.
Table of contents Understanding the foundations of business communication. Achieving success through effective business communication --
Communicating in teams and mastering listening and nonverbal communication skills --
Communicating interculturally --
Applying the three-step writing process. Planning business messages --
Writing business messages --
Completing business messages --
Writing for the Web --
Writing letters, memos, e-mail, and other brief messages. Writing routine, good-news, and goodwill messages --
Writing bad-news messages --
Writing persuasive messages --
Finding and communicating information. Finding, evaluating, and processing information --
Communicating information through visuals --
Communicating through the Internet and other technologies --
Planning, writing, and completing reports and proposals. Planning business reports and proposals --
Writing business reports and proposals --
Completing business reports and proposals --
Designing and delivering oral presentations. Planning, writing, and completing oral presentations --
Enhancing your oral presentations with electronic slide shows and overhead transparencies --
Writing employment messages and interviewing for jobs. Writing résumés and application letters --
Interviewing for employment and following up --
Appendix I. Format and layout of business documents --
Appendix II. Documentation of report sources --
Appendix III. Fundamentals of grammar and usage --
Appendix IV. Tips for effective e-mail --
Appendix V. Correction symbols.
Business Administration
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