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Business communication today / Courtland L. Bovée, John V. Thill, Barbara E. Schatzman.

By: Bovée, Courtland L.
Contributor(s): Thill, John V | Schatzman, Barbara E.
Material type: TextTextPublisher: [Upper Saddle River, N.J.] : Delhi : Prentice Hall/Pearson Education International, Pearson Education (Singapore) Pte. Ltd.Indian Branch c2003. 2002Edition: 7th ed.Description: xxxvi, 606 p. : ill. ; 28 cm.ISBN: 8178087790; 0130491764; 0130928585.Subject(s): Business communication -- United States -- Case studies | Communication in organizations -- United States -- Case studiesDDC classification: 651.75 Online resources: WorldCat details
Contents:
Table of contents Understanding the foundations of business communication. Achieving success through effective business communication -- Communicating in teams and mastering listening and nonverbal communication skills -- Communicating interculturally -- Applying the three-step writing process. Planning business messages -- Writing business messages -- Completing business messages -- Writing for the Web -- Writing letters, memos, e-mail, and other brief messages. Writing routine, good-news, and goodwill messages -- Writing bad-news messages -- Writing persuasive messages -- Finding and communicating information. Finding, evaluating, and processing information -- Communicating information through visuals -- Communicating through the Internet and other technologies -- Planning, writing, and completing reports and proposals. Planning business reports and proposals -- Writing business reports and proposals -- Completing business reports and proposals -- Designing and delivering oral presentations. Planning, writing, and completing oral presentations -- Enhancing your oral presentations with electronic slide shows and overhead transparencies -- Writing employment messages and interviewing for jobs. Writing résumés and application letters -- Interviewing for employment and following up -- Appendix I. Format and layout of business documents -- Appendix II. Documentation of report sources -- Appendix III. Fundamentals of grammar and usage -- Appendix IV. Tips for effective e-mail -- Appendix V. Correction symbols.
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Item type Current location Collection Call number Copy number Status Date due Barcode Item holds
Text Text EWU Library
Reserve Section
Non-fiction 651.75 BOB 2003 (Browse shelf) C-1 Not For Loan 11857
Text Text EWU Library
Circulation Section
Non-fiction 651.75 BOB 2003 (Browse shelf) C-2 Available 11858
Text Text EWU Library
Circulation Section
Non-fiction 651.75 BOB 2003 (Browse shelf) C-3 Checked out 17/12/2019 11859
Total holds: 0

Previous ed.: c2000.
Online version:
Bovée, Courtland L.
Business communication today.
Upper Saddle River, NJ : Prentice Hall, c2003
(OCoLC)690883703

"International ed." - on cover.

Includes bibliographical references and index.

Table of contents Understanding the foundations of business communication. Achieving success through effective business communication --
Communicating in teams and mastering listening and nonverbal communication skills --
Communicating interculturally --
Applying the three-step writing process. Planning business messages --
Writing business messages --
Completing business messages --
Writing for the Web --
Writing letters, memos, e-mail, and other brief messages. Writing routine, good-news, and goodwill messages --
Writing bad-news messages --
Writing persuasive messages --
Finding and communicating information. Finding, evaluating, and processing information --
Communicating information through visuals --
Communicating through the Internet and other technologies --
Planning, writing, and completing reports and proposals. Planning business reports and proposals --
Writing business reports and proposals --
Completing business reports and proposals --
Designing and delivering oral presentations. Planning, writing, and completing oral presentations --
Enhancing your oral presentations with electronic slide shows and overhead transparencies --
Writing employment messages and interviewing for jobs. Writing résumés and application letters --
Interviewing for employment and following up --
Appendix I. Format and layout of business documents --
Appendix II. Documentation of report sources --
Appendix III. Fundamentals of grammar and usage --
Appendix IV. Tips for effective e-mail --
Appendix V. Correction symbols.

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