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Customers mean business : six steps to building relationships that last / James A. Unruh.

By: Unruh, James A.
Material type: TextTextPublisher: Reading, Mass : Addison-Wesley, 1996Description: xii, 212 p. : ill. ; 24 cm.ISBN: 0201590433; 9780201590432.Subject(s): Customer services -- Management -- Case studies | Customer relations -- Case studies | Success in business -- Case studiesDDC classification: 658.812 Online resources: WorldCat details
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Item type Current location Collection Call number Copy number Status Date due Barcode Item holds
Text Text EWU Library
Reserve Section
Non-fiction 658.812 UNC 1996 (Browse shelf) C-1 Not For Loan 6611
Total holds: 0

Includes index.

Business Administration

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