TY - BOOK AU - Leistner,Frank TI - Mastering organizational knowledge flow: how to make knowledge sharing work T2 - Wiley & SAS business series SN - 9780470559901 (cloth) AV - HD30.2 .L453 2010 U1 - 658.4038 22 PY - 2010/// CY - Hoboken, N.J. PB - Wiley KW - Knowledge management N1 - Includes bibliographical references and index; TOC; Foreword: The Generations of Knowledge Management. Preface. Acknowledgments. Chapter 1 The Human Touch. Why This Book? Terminology and Definitions. Taking a Holistic View. Getting into the Flow. Case Study: ToolPool. Chapter 2 Getting Started. Project versus Initiative . Team Structures. Strategy and Assessment. Big Bang or Small. Chapter 3 Roles. Who Should Introduce and Drive Knowledge Flow Management? Who Should Worry about Knowledge Flow Management? Knowledge Intermediaries. Chapter 4 Basic Requirements for Successful Knowledge Flow Management. Passionate Initiative Support. Culture. Trust. Executive Support. Multiple Drivers. Chapter 5 Driving for Success. Internal Marketing: The Myth of Build It and They Will Come. The Pulse. Keep It Simple. Go Global: The Power of Scaling. Motivation. What If Your Knowledge Takes a Walk? Chapter 6 Barriers. Barriers Hindering the Flow. Knowledge Is Power: How Long? Sharing Knowledge Takes Effort. I Need Two More Weeks. Less Can Be More. Legal Limitations. Chapter 7 The Technology Trap. Asset or Pointer. Tools: Not Only Technology. CoPs. Skills Management. "Knowledge Bases". Portals. Open Space Technology. Search. Stories. Knowledge Transfer Sessions. Chapter 8 Measure and Analyze. Measure to Get What You Want. Measuring Quality. Analyze Your Initiative. Feed It Back. Chapter 9 Knowledge Flow Management: The Next Generation. The Role of Web 2.0++. Social Media Internally. What about 2020? Special Roles and Jobs. Stone Age: Creativity Leap through Communities. Technical Infrastructures. Chapter 10 Final Thoughts. Appendix A: Key Success Factors. Appendix B: Additional Resources. About the Author. Index; DIS; DIS N2 - Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues UR - https://www.worldcat.org/title/mastering-organizational-knowledge-flow-how-to-make-knowledge-sharing-work/oclc/897032461&referer=brief_results UR - http://lib.ewubd.edu/ebook/8605 ER -