TY  - BOOK
AU  - Gilmore,Audrey
TI  - Services, marketing and management
SN  - 817829334X Paper back
U1  - 658.8 22
PY  - 2003///
CY  - New Delhi
PB  - Response Books
KW  - Management
KW  - Marketing
N1  - Includes Bibliographical References and Index; BA
UR  - http://www.worldcat.org/title/services-marketing-and-management/oclc/316333619&referer=brief_results
UR  - http://lib.ewubd.edu/ebook/5949
ER  -