Search

Your search returned 4 results.

Not what you expected? Check for suggestions

Results
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Boston : McGraw-Hill/Irwin, c2003Online access: WorldCat details Availability: Items available for loan: Dr. S. R. Lasker Library, EWU (11)Call number: 658.8 ZES 2003, ... Items available for reference: Dr. S. R. Lasker Library, EWU: Not For Loan (2)Call number: 658.8 ZES 2003, ... Place hold Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner. by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: Boston ; Irwin/McGraw-Hill, c2000Online access: WorldCat details Availability: Items available for loan: Dr. S. R. Lasker Library, EWU (5)Call number: 658.8 ZES 2000, ... Items available for reference: Dr. S. R. Lasker Library, EWU: Not For Loan (3)Call number: 658.8 ZES 2000, ... Place hold Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: International ed., 5th ed /Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New York : London : McGraw-Hill Higher Education ; McGraw-Hill [distributor], 2009Online access: WorldCat details Availability: Items available for reference: Dr. S. R. Lasker Library, EWU: Not For Loan (1)Call number: 658.8 ZES 2009. Log in to add tags Add to cart (remove)
		Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D. Edition: 6th ed.Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: English Publication details: New Delhi : McGraw-Hill Education (India) Private Limited, c2013Online access: Contributor biographical information \| Publisher description \| WorldCat details Availability: Items available for loan: Dr. S. R. Lasker Library, EWU (2)Call number: 658.8 SER 2013, ... Items available for reference: Dr. S. R. Lasker Library, EWU: Not For Loan (1)Call number: 658.8 SER 2013. Place hold Log in to add tags Add to cart (remove)