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Negotiations /

Laws, Anne.

Negotiations / Anne Laws. - Oxford : Summertown, 2000. - v, 155 p. : ill. ; 22 cm. - Business skills series . - Business skills series (Oxford, England) .

Originally published: 2000.

Part One Phases: phases of negotiation; preparation; establishing rapport; discussion - starting the negotiation; proposals; bargaining; reaching settlement; questions and answers. Part Two Approach: approaches to the negotiation; body language; rapport; culture; diplomatic language; handling problems; preparing for a negotiation; cross-cultural checklist; evaluating your performance. TOC

Uses diagrammatical illustrations and a systematical approach to business situations to provide essential reference for self-study and teaching.



1902741242 3526511721 9783526511724


Negotiation in business

658.4052 / LAN 2000